First, check to make sure your meter is good by checking on a known good outlet. This insures that the meter is working properly. Next, I am assuming that you checked from hot to neutral. Check again hot to neutral, hot to ground, hot to frame of gen, neutral to ground, neutral to frame of genny. What your doing here is checking to see if you have lost a wire. Check all fuses and breakers to make sure they are good. Follow the wires comming from the gens head to thier first termination point, you will be able to determin which are hot and neutral, carefully, with gen running, test voltage at this point which should be at a fuse or breaker, if you still have 8v, then you have likely lost a brush or winding. If you have 120, then you probably have a broke wire, damaged breaker or plug, or some other component that has failed..........D........