Your kidding right Wayne?
Last year they damaged how many boats? A dozen, 2 dozen? How many did they fix, it wasn't all of them.
You have a marina manager that states you don't need any security at the marina. The second or third boat they shrinkwraped this year has at least 15 burn holes in the wrap and that's just on the starboard hull section. A young kid yard manager who's father owns the marina and can do no wrong, yea that works. The only guy with travel lift experience that actually cares about the customer's property is no longer allowed to pull boats.
Remember how last year, after the first snow last season they had to send a "crew" out to repair all the collapsed shrinkwrap jobs. That's a warm and fuzzy feeling.
How much extra did you have to pay the yard worker to block your boat with the proper pitch? I heard from a friend you had to argue with him for quite a while before giving him money to do it the way, you the customer, wanted it done.
I'm glad I trailer my boat.