Thanks Regal
- Thread starter nitebell
- Start date
- Joined
- Jun 28, 2007
- RO Number
- 27046
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- 204
What did the dealer say about it? Is Regal stepping up to the plate on this? Is this the way they do all the installs of the Yanmar YLHA engines? Good luck on the repairs.
I have contacted Regal directly and they told me that all Yanmar motors are installed under the direct supervision of the Yanmar distrubutor here in florida that being Mastry Marine in St. Pete. Contacted Mastry and they said that the motors are installed correctly period, with no further explanation. Even spoke with someone at Yanmar Atlanta, they said that if it's not everheating it shouldn't be a problem. The motor's installation documents clearly states that their must be two sea water ports to the 4LHA Yanmar motor. One port in the lower unit and the other through the haul and be equipped with strainers. My 2665 has only 300 hours and now I am paying big bucks for a replacement pump plus labor. My mechanic said he has worked on a lot of Yanmar motors and has never had to replace a pump until now and this is the first boat he has seen without a strainer. He is looking into adding a through the haul fitting and also adding strainers. I am really surprised that Regal Boats let something like this get out of their plant and then turn a blind eye to it. As far as going to my dealer, good luck, they dumper regal boats over a year ago, now I can see why!
Do you really think a strainer will keep sand out of a raw water pump?
Are you the same guy that had the issue with the plastic bag around the outdrive as well?
You won't find many, (any?), boats with an outdrive that uses a thru hull/strainer setup. The small holes in the outdrive keep the big stuff out that a strainer would catch. Sounds to me like you boat in very shallow water and are picking up a lot of crap. A strainer would not help much.
Are you the same guy that had the issue with the plastic bag around the outdrive as well?
You won't find many, (any?), boats with an outdrive that uses a thru hull/strainer setup. The small holes in the outdrive keep the big stuff out that a strainer would catch. Sounds to me like you boat in very shallow water and are picking up a lot of crap. A strainer would not help much.
- Joined
- Jun 28, 2007
- RO Number
- 27046
- Messages
- 204
I'm very surprised that Regal wouldn't look into this a little deeper for you, I've had great experience with both the factory and my dealer on every issue I've had with my Regals. If you have indeed found issues in the installation that differ from the installation document instructions, I would suggest taking pictures that clearly show the erroneous method of installation, email them to Regal along with a copy of the proper installation requirements as per you manual. Document and save all correspondence with them, let them know that your selling dealer is no longer a dealer for Regal boats but you would like to have someone with Regal take a look at this installation, how do I go about it? You say the boat has 300 hours on it but you don't mention the year, age just might be a factor as well.
Good Luck
Good Luck
What do you think is the abrasive that caused the score marks? Seaweed?
I find it very unlikely that a sea strainer would have helped in your case. I know thats not what you want to hear but I don't believe Regal is at fault here. They still may help you but as a customer accommodation not because there is any problem with the install.
- Joined
- Jun 28, 2007
- RO Number
- 27046
- Messages
- 204
Rommer makes a valid point about strainers on outdrives and the fact that they are not intended to keep the sand out. However some manufactures do in fact install the strainers on OD units. My dock neighbor has a Formula PC31, 6.2 Horizon, BIII's and they in fact have strainers installed on the engines, I think it's a great idea, wish Regal and/or Volvo Penta did it.
Not a smart ass answer nor do I work for Regal.
You posted rather strongly that Regal is responsible for your problem. I disagree and you don't seem to like that. You didn't come here to ask what we think but rather you came here to attack Regal and what you perceive to be a problem that they caused. We can discuss the issue in depth but we are not here to attack.
Can I ask how the shells got sucked into the raw water system in the first place?
You posted rather strongly that Regal is responsible for your problem. I disagree and you don't seem to like that. You didn't come here to ask what we think but rather you came here to attack Regal and what you perceive to be a problem that they caused. We can discuss the issue in depth but we are not here to attack.
Can I ask how the shells got sucked into the raw water system in the first place?
rommer
rommer
The following is fact taken out of the Yanmar manual:
READ important
The photo below is what most boaters in SW Florida have to cope with. Most Regal Boats were built in Florida and they are tested in the very same waters. As you can see, not all shells are collectable size, most are what you are looking at. The small pieces of shells are sucked up into the seawater pump, do in fact cause damage. A strainer would have prevented the problem and that is why Yanmar calls it important and Regal should not have ignored it.
rommer
The following is fact taken out of the Yanmar manual:
READ important
The photo below is what most boaters in SW Florida have to cope with. Most Regal Boats were built in Florida and they are tested in the very same waters. As you can see, not all shells are collectable size, most are what you are looking at. The small pieces of shells are sucked up into the seawater pump, do in fact cause damage. A strainer would have prevented the problem and that is why Yanmar calls it important and Regal should not have ignored it.
Have you looked at the size of the holes in an outdrive pickup?
Not that much difference between the holes in a sea strainer.
Also, I asked before but perhaps you missed it, are you the person that had an problem with a shopping bag getting wrapped on the outdrive stopping the flow of cooling water? I seem to recall from the original owners forum the same printout you have just posted from the Yanmar service manual. Just trying to get my facts straight. I believe you had a different name on the old forum.
Not that much difference between the holes in a sea strainer.
Also, I asked before but perhaps you missed it, are you the person that had an problem with a shopping bag getting wrapped on the outdrive stopping the flow of cooling water? I seem to recall from the original owners forum the same printout you have just posted from the Yanmar service manual. Just trying to get my facts straight. I believe you had a different name on the old forum.
Nitebell & Roemer
Gentlemen; this is a forum to seek help and offer well intended advice.
If the mfgs specifications were not followed, it really does not matter how the damage occurred, ultimately it is the boat mfg's job to roll the cost of this back up to the subcontractor who goofed up.
Yes the grit that did the damage may very well have gone thru a strainer, but absent the strainer, if it was required by the mfgs. specs. it is irrelevant to the repairs now. going forward this damage may very well repeat itself even with the addition of the strainer, but for now the relevant issue is to get Regal involved in the solution give them the opportunity to fix this in current production and at the very least provide the strainers and water pump at no cost to NiteBell.
Nitebell, if it is any consolation, i had to replace both raw water pumps on my boat at about 2 1/2 years and 200 hours. the list price on each was $1,200.00. two things i have learned to prevent this repeating on my engine; use the boat more frequently and change the impellers annually. (My boat sat quite a bit before i bought it) no problems like that since.
if you have not done so already, i suggest writting a kind letter to regal and cc your dealer and explain in detail with supporting documentation how regal and its subcontractor failed to follow the manufacturers specifications on installing a sea strainer and request a specific course of reasonable action from them that you feel would make you a continued satisfied regal customer. I would be surprised if they don't do anything if the specifications are current and have not been changed by Yanmar.
look forward to hearing how you fare.
Gentlemen; this is a forum to seek help and offer well intended advice.
If the mfgs specifications were not followed, it really does not matter how the damage occurred, ultimately it is the boat mfg's job to roll the cost of this back up to the subcontractor who goofed up.
Yes the grit that did the damage may very well have gone thru a strainer, but absent the strainer, if it was required by the mfgs. specs. it is irrelevant to the repairs now. going forward this damage may very well repeat itself even with the addition of the strainer, but for now the relevant issue is to get Regal involved in the solution give them the opportunity to fix this in current production and at the very least provide the strainers and water pump at no cost to NiteBell.
Nitebell, if it is any consolation, i had to replace both raw water pumps on my boat at about 2 1/2 years and 200 hours. the list price on each was $1,200.00. two things i have learned to prevent this repeating on my engine; use the boat more frequently and change the impellers annually. (My boat sat quite a bit before i bought it) no problems like that since.
if you have not done so already, i suggest writting a kind letter to regal and cc your dealer and explain in detail with supporting documentation how regal and its subcontractor failed to follow the manufacturers specifications on installing a sea strainer and request a specific course of reasonable action from them that you feel would make you a continued satisfied regal customer. I would be surprised if they don't do anything if the specifications are current and have not been changed by Yanmar.
look forward to hearing how you fare.
- Joined
- Jun 4, 2001
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- 3,913
It's pretty obvious that you were in water that was too shallow, stay in deeper water and you won't pickup shells.
Vic.
Thank You for your thoughts. My original intentions were to advise other regal boaters with similar equipment to be on guard for possible problems. I try to be as honest and comprehensive as I can by providing accompanying photos and documentation. I do not have to provide anything but I have learned so much valuable information from this forum that I feel obligated to contribute. What triggers my blood to boil are responses that criticize for no other reason than make their voices heard.
This is the second problem I have had with the cooling system on this boat. The first problem cost me $1,800 and I have just been handed a bill for $850 for the new pump installation. What makes matters worse, the “Yanmar” mechanic advised me that he could not warrant the new pump because it has no strainer. I have a call into Don Cobb’s voice mail, he is the Product Information Specialist for regal in Orlando Fl. I have asked the mechanic to plumb the seawater pump as Yanmar recommends and will post photos and results of the call to Don. For the critics, Come to Florida and learn.
Thank You for your thoughts. My original intentions were to advise other regal boaters with similar equipment to be on guard for possible problems. I try to be as honest and comprehensive as I can by providing accompanying photos and documentation. I do not have to provide anything but I have learned so much valuable information from this forum that I feel obligated to contribute. What triggers my blood to boil are responses that criticize for no other reason than make their voices heard.
This is the second problem I have had with the cooling system on this boat. The first problem cost me $1,800 and I have just been handed a bill for $850 for the new pump installation. What makes matters worse, the “Yanmar” mechanic advised me that he could not warrant the new pump because it has no strainer. I have a call into Don Cobb’s voice mail, he is the Product Information Specialist for regal in Orlando Fl. I have asked the mechanic to plumb the seawater pump as Yanmar recommends and will post photos and results of the call to Don. For the critics, Come to Florida and learn.