Vic, problem with my Raritan ice maker

[Captain Crunch]

Vic,
My ice maker stopped making ice. water not going into mold. do you have a phone no. I can call to discuss?

tks
cc

 

[Vic Willman]

(800) 352-5630, ext. 244 - 8-5 Mon-Fri, Eastern time. The most common problem is a dead control module (# I34M-1) on the front of the ice cube-making portion of the machine, assuming that the machine is newer than a 1991 model.

 

[Captain Crunch]

Vic,
Sent a fax yesterday with the invoice and serial number. Did you receive the fax? Thanks!

 

[Vic Willman]

Yes Tom, I did. I wrote up the order for a new water valve for you, and it shipped today.

Vic

 

[Captain Crunch]

thanks Vic! Awesome Customer support!!!!!